Frequently Asked Questions (FAQ)

Last Updated: Mar 10, 2016 08:01AM PST

Here's our most frequently asked questions. Enjoy!

Click on any question to see the answer. Show all or hide all answers.

Features Kashoo has

  1. A video explaining everything that the Kashoo web app can do
  2. A video explaining everything that the Kashoo iPad app can do
  3. A video explaining everything that the Kashoo iPhone app can do
  4. Bank reconciliation
  5. Automatic bank feeds (i.e. ability to import transactions directly from my bank)
  6. Reports
  7. Accounts Receivable (i.e. the ability to track outstanding customer invoices)
  8. Accounts Payable (i.e. the ability to track outstanding vendor bills)
  9. Sales tax tracking
  10. Income tax reports
  11. Payroll (Canada)
  12. Payroll (US)
  13. Accrual accounting

Pricing / Subscription

  1. How much does Kashoo cost?
  2. Is there a limit to the number of users?
  3. Is it an additional cost to use both the iPad and Web apps?
  4. Do I need to pay a subscription for each business that I have?
  5. Is there any limit to the number of businesses I can have?

Availability / Security

  1. Can I use Kashoo from my Mac, PC, Tablet, etc...?
  2. How secure is Kashoo?
  3. How do I backup / export my data?
  4. How do I contact support, when is it available, and how long do I have to wait for a response?

Common how do I's?

  1. Move to Kashoo from other accounting software or systems (i.e. QuickBooks, Quicken, Spreadsheet, etc...)
  2. Set up Kashoo for the first time
  3. Enter my opening account balances
  4. Import my customers or vendors
  5. Add additional users
  6. Record money put in or taken out by the owners
  7. Deal with reimbursable expenses
  8. Set up my automatic bank feed
  9. Upload a bank statement
  10. Reconcile my bank account
  11. Use Kashoo with an outside Payroll, Ecommerce, inventory, or other system?

Is there a feature that you’d like to have added to Kashoo?

  1. Request a feature
  2. Cash Based Accounting
  3. Quotes / Estimates
  4. Integration with ...

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