Here's our most frequently asked questions. Enjoy!
Features Kashoo has
- A video explaining everything that the Kashoo web app can do
- A video explaining everything that the Kashoo iPad app can do
- A video explaining everything that the Kashoo iPhone app can do
- Bank reconciliation
- Automatic bank feeds (i.e. ability to import transactions directly from my bank)
- Profit and Loss
- Balance Sheet
- Receivables (Outstanding customer invoices)
- Payables (Outstanding vendor bills)
- Trial Balance
- Transactions (General Ledger / Journal)
- Activity (Audit Trail)
- Sales Taxes
- Accounts Receivable (i.e. the ability to track outstanding customer invoices)
- Accounts Payable (i.e. the ability to track outstanding vendor bills)
- Sales tax tracking
- Income tax reports
- Payroll (Canada)
- Payroll (US)
- Accrual accounting
An important step in keeping your bookkeeping up-to-date is verifying that the transactions on your credit card and bank statements are consistent with the amounts in your cash account.
Simply download your monthly account or credit card statements from your bank, upload them into Kashoo and match with the appropriate already-entered transactions. Or, even better, automate this process with the Automated Bank Import.
Streamline your bank statement import process with available Automated Bank Import. Set up Kashoo to automatically import your bank and credit card transactions. Bringing in transactions from your bank is as easy as securely entering your banking credentials into Kashoo. Kashoo connects with over 10,000 banks around the world.
To understand the health of your business and to make great decisions, you need real-time financial information.
These financial statements are exactly what your accountant or advisor needs to optimize your tax planning and ensure your business performance is fine-tuned. Other financial reports give you vital information like invoiced sales, outstanding receivables, best and worst performing customers and products, and other key performance indicators to make sure business performance metrics are front and center in Kashoo.
Kashoo has the following reports.
Please see our article Overview of Reports for more information on reporting.
Kashoo lets you keep track of outstanding invoices. Once payments are received, it is easy to enter them into Kashoo and the appropriate financial statements are updated automatically.
Kashoo lets you keep track of outstanding bills. Once you make payments, it is easy to enter them into Kashoo and the appropriate financial statements are updated automatically.
Most small businesses need to track sales taxes and Kashoo has the flexibility to do this no matter what part of the world you are living in. Kashoo can track both sales taxes collected and paid and can produce the reports you need to fill out government tax forms.
Kashoo has you prepared come tax time with the reports your accountant needs to file your taxes, including the trial balance and transactions (general ledger / journal) reports.
For Canadian payroll, Kashoo has partnered with PaymentEvolution. Through integration between the applications, finalized payroll runs are posted into Kashoo. This allows the user to keep track of payroll payments, remittances, and other employee benefit obligations in the expenses section of Kashoo.
For payroll in the United States, Kashoo has partnered with Paychex. Through integration between the applications, finalized payroll runs are posted into Kashoo. This allows the user to keep track of payroll payments, remittances, and other employee benefit obligations in the expenses section of Kashoo.
Kashoo is real accounting. There are plenty of apps out there that let you send invoices or track expenses or create reports. We think many of them are excellent. Kashoo does all of this and more in one accounting software application. Kashoo is double-entry accounting.
Pricing / Subscription
- How much does Kashoo cost?
- Is there a limit to the number of users?
- Is it an additional cost to use both the iPad and Web apps?
- Do I need to pay a subscription for each business that I have?
- Is there any limit to the number of businesses I can have?
Kashoo pricing information is available here - http://kashoo.com/#pricing.
The pricing is pay-as-you-go with no long-term contracts. Monthly and annual subscriptions are available.
Depending on your plan the number of available users will be different. Kashoo offers a subscription that offers unlimited users. Sign up for a free 14 day trial here - https://www.kashoo.com/app/sign-up.
All Kashoo subscriptions allow full access to both the iPad, Android and Web apps. To sign up for a free 14 day trial, visit https://www.kashoo.com/app/sign-up.
Get started by downloading the Kashoo iPad app here - http://appstore.com/KashooAccounting.
Get started by downloading the Kashoo Android app here - https://play.google.com/store/apps/developer?id=Kashoo+Cloud+Accounting+Inc
Each business, whether you use the same login credentials or not, is treated as a separate subscription in Kashoo. However depending on your plan you may have a certain number of businesses included.
No. You can have as many businesses as you like under one login credential. Just remember that each business has to be part of a subscription plan.
Availability / Security
- Can I use Kashoo from my Mac, PC, Tablet, etc...?
- How secure is Kashoo?
- Securing data with 256-bit SSL encryption
- Daily backups; unlimited data storage
- Exporting of data to Microsoft Excel and PDF formats
- Complete reliability with multiple redundant servers – data is stored in multiple locations
- How do I backup / export my data?
- How do I contact support, when is it available, and how long do I have to wait for a response?
- Phone: 1-888-5274
- Email: firstname.lastname@example.org
- Live Chat: Look for the “Chat with US” link at the bottom right hand side of this page
- Social Media: Twitter, Facebook.
Yes. You can access Kashoo from anywhere you have an Internet connection. Or, offline with our Kashoo Accounting iPad app.
If you have a new-ish browser you can use Kashoo. We built it this way because we want you to choose how you work. We want to give you the latest updates, bug fixes, and features as soon as possible.
Your Data is Safe and Secure with Kashoo. Your information is important. We treat it with the ultimate respect.
With Kashoo, you never have to worry about losing your critical financial information because your computer was lost, stolen or crashed. We are committed to your peace of mind by taking all the necessary measures to ensure the security of our services.
We have a full article on security in Kashoo here.
With Kashoo, you are able to easily export all of your data at any time. We do NOT hold your data hostage.
To find out how to export your data, click here.
You can contact support by:
Support is available Monday to Friday from 9am to 8pm EST (6am to 5pm PST).
All inquiries to our support team are answered within a business day. For immediate response, live chat is generally the best way to get in contact with our support team. If by chance our team is busy supporting many customers at the same time, your chat will be answered by the next available support team member.
Common how do I's?
- Move to Kashoo from other accounting software or systems (i.e. QuickBooks, Quicken, Spreadsheet, etc...)
- Set up Kashoo for the first time
- Enter my opening account balances
- Import my customers or vendors
- Add additional users
- Record money put in or taken out by the owners
- Deal with reimbursable expenses
- Set up my automatic bank feed
- Upload a bank statement
- Reconcile my bank account
- Use Kashoo with an outside Payroll, Ecommerce, inventory, or other system?
Kashoo has the ability to import a trial balance (which is the chart of accounts and opening balances), customers, and vendors. This data can be imported from any software that can provide a CSV or Excel spreadsheet of this data.
If you are moving from QuickBooks, we have a specific article on how to do so here.
Importing the trial balance will enter into Kashoo your accounting information for a certain point in time. Transaction level details, such as invoices or expenses will not be imported into Kashoo when you import your trial balance.
If you'd like to get transaction level details into Kashoo, you can do so by uploading your bank transactions using the bank reconciliation feature as seen in this article.
If you are setting up Kashoo for the first time, we have a whole series of articles around this in the Setup section of our support site.
You can import your contacts by following the instructions found here.
Please view our article Adding Multiple Users to Your Business.
Please view our article Recording money the company owners put into and take out of the business.
Please view our article Recording Reimbursable Expenses.
Please view our article Using the Automatic Bank Feed / Import.
Please view our article Performing a Bank Reconciliation.
Kashoo is double-entry accounting software, so as long as you can pull out financial data from those systems, they can easily be inputed into Kashoo.